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Error log help

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27 Feb 2016 17:21 #78262 by psmith634
Error log help was created by psmith634
26.02.2016 16:28:17.5 - The system cannot find the file specified
at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start()
at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
at SGTPCLauncher.DownloadManagement.ModUpdateDownloadItem.Install(String workingDirectory)
26.02.2016 20:41:43.31 - The system cannot find the file specified
at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start()
at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
at SGTPCLauncher.DownloadManagement.ModUpdateDownloadItem.Install(String workingDirectory)
26.02.2016 22:05:51.29 - The system cannot find the file specified
at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start()
at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
at SGTPCLauncher.DownloadManagement.ModUpdateDownloadItem.Install(String workingDirectory)
27.02.2016 07:34:52.41 - The system cannot find the file specified
at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start()
at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
at SGTPCLauncher.DownloadManagement.ModUpdateDownloadItem.Install(String workingDirectory)
27.02.2016 09:13:05.23 - The system cannot find the file specified
at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start()
at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
at SGTPCLauncher.DownloadManagement.ModUpdateDownloadItem.Install(String workingDirectory)

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27 Feb 2016 18:42 #78267 by Locutus
Replied by Locutus on topic Error log help
Hello,
thanks for your error report!

What kind of anti-virus software are you using? Have you tried white-listing the launcher or deactivating it for the time of the download?

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28 Feb 2016 02:04 #78271 by psmith634
Replied by psmith634 on topic Error log help
I use mcafee, do you think it is too aggressive of an antivirus software to allow for proper installation?

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28 Feb 2016 02:38 #78273 by Locutus
Replied by Locutus on topic Error log help
You could try deactivating it for the time of the installation and see if that fixes the problem.

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28 Feb 2016 03:49 #78282 by psmith634
Replied by psmith634 on topic Error log help
Alright I will try that, any suggestions if that doesn't fix the problem?

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28 Feb 2016 04:09 #78285 by Imperial
Replied by Imperial on topic Error log help

Any suggestions if that doesn't fix the problem?

A user reported that ipv6 connections wont work with our launcher, you addtionally could check your internet settings to make sure you use ipv4.

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29 Feb 2016 04:04 #78318 by psmith634
Replied by psmith634 on topic Error log help
I am using ipv4 and turning off mcafee didn't fix the issue any other ideas?

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29 Feb 2016 12:26 #78320 by Locutus
Replied by Locutus on topic Error log help
You did run the launcher as admin (righ-click -> run as administrator), correct?
Try resetting the mod in the launcher's settings just in case the launcher is looking for patch files that have not been downloaded yet.

If that also fails I'd suggest using the manual installation for now.

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02 Mar 2016 01:11 #78369 by psmith634
Replied by psmith634 on topic Error log help
I will try the manual installation for now

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05 Mar 2016 03:10 #78415 by psmith634
Replied by psmith634 on topic Error log help
Manual install sort of worked... but it ended up as a mix of star wars and stargate please advise??

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